Principles
Our principles come before revenue. We only take on work when we genuinely believe we can help, and our decisions and conduct are guided by Islamic principles. That means being honest and fair, keeping our word, respecting what is permissible and what is not, and refusing work that conflicts with those principles regardless of its value. We tell clients what we genuinely think, even when it is not the answer they hoped for, and choose what is useful over what merely looks impressive. That responsibility extends beyond our clients: 25% of our profits support humanitarian work in Palestine
Guided by principles, not just opportunity
We are deliberately selective. Not for the sake of exclusivity, but because we take on a small number of problems at a time, so each one gets real attention
25%
of profits support humanitarian work in Palestine
This is a permanent part of how Resolve Lab runs, not a campaign
We generally accept work where
- the work aligns with our principles
- we believe we can add meaningful value
- there is enough information to work with
We generally decline work where
- it conflicts with our principles
- the outcome someone wants is unethical
- there is not enough information
- expectations are unrealistic
Start with the problem itself
Tell us what has been happening. We review it within 24 hours and tell you honestly whether we are the right people for it
What type of problem is this?
Reviewed within 24 hours · 48–72 hour investigation · 10% refundable deposit